integration

integration (noun)

  1. (general use) The overall connectedness between AI and the environment it operates in: the processes, structures, and people around it, not just the technical systems it's wired into. A well-integrated AI shapes, and is shaped by, how a team actually works, rather than sitting apart from it as a separate tool people step outside their normal workflow to use.
  2. (technical) The connections between an AI tool and an organization's existing systems and data, including how much latitude the AI tool is given to act on those systems directly. Without this kind of integration, using an AI tool's output usually means someone copying it manually into the system where it actually needs to live.
  1. Example: "The AI was so well integrated with the team that their working practices elevated as a result."
  2. Example: "Once the integration with the CRM was in place, the assistant could update customer records itself instead of someone copying its suggestions over manually."

Antonym: isolation

Related: tool use, agent, AI maturity